Reviews for Hey Waitress! The USA from the Other Side of the Tray
“Probably the first oral history of waitressing in America. …Read it, and remember it the next time you think of leaving six percent.”-- Boston Phoenix
“The stories Owings tells are remarkable in their diversity.” -- Women’s Review of Books
“Talk about profiles in courage.”-- Seattle Times
“Sure is fun to read…. The book has the ring of truth.” -- San Jose Mercury News
“… a lacerating portrait of women in the service industry…also the perfect passive-aggressive gift for that friend who always leaves a measly 10 percent tip.” --New York Post
“Fascinating… Owings’s conversational style, humor, and empathy make this an absorbing look at the American landscape through the eyes of an often overlooked group of workers.” --Booklist
“Owings introduces us to all manner of waitresses, from ex-debutantes and PhDs to drug addicts and virtual slaves. They talk about customers, bosses, tips (oh do they talk about tips), the tricks of the trade, their special language and more.” -- Smithsonian
“Nothing less than a heaping slice of Americana, a glimpse into class divisions delivered on a heaping platter of human interaction..” --San Francisco Chronicle
“Some might call ‘Hey, Waitress!’ a tribute, but it’s much better than an earnest celebration of the downtrodden working class.” -- Salon.com
“In effect, the book is about how we treat each other, for better and for worse.” -- The Daily Iberian (Louisiana)
“It explores the diverse (if greasy) corners of the restaurant world, honestly depicting just how hard that world can be.”– Bust
“Part of the interest is in her choice of locales: an Ursuline convent, the Woolworth’s counter where civil rights sit-ins took place, one of the Harvey restaurants that ‘civilized the West,’ the first New York haute cuisine restaurant to hire a woman, and Everglades National Park, among others. … Compelling…. Compassionate.”-- Library Journal
“It’s about time such a book took this micro-society of hardworking women with the due affection and compassion that Alison Owings brings to this fine study.”-- Mariani’s Virtual Gourmet Newsletter
“I savored it, and didn’t want it to end. …. Hey, Waitress! is a book of stories about waitresses all over the country… Eating at a restaurant will never be the same again. I give it a rare five out of five bookmarks.” -- “Cover to Cover” - WIZM Radio, LaCrosse, Wisconsin